Smart home setup · Sooke & the West Shore
Know the moment something's wrong at home.
Leak, freeze and power outage alerts, lights that know when you're home, and one simple app for all of it. Set up in your house by a local installer. No contracts, and it keeps working when the internet doesn't.
What it does
Small sensors, big peace of mind
Start with the things that cost real money when they go wrong, then add comfort and convenience.
Leak alerts
Sensors under the water heater, washer and sinks text you the second water appears. Add an automatic shutoff for full protection.
Battery sensors · ~2 yr lifeFreeze warnings
Know when the crawlspace, well house or cabin is heading toward freezing, before a pipe bursts.
Alert below 3 °C, adjustablePower outage alerts
Get a message when the power drops and when it returns, with how long it was out. Built for storm season.
Hub on battery backupLights that know you're there
Soft night lighting to the bathroom, rooms that light up when you walk in and turn off when everyone leaves.
mmWave presence, not just motionGarage and doors
"Did I close the garage?" answered on your phone. Close it from anywhere, or let it close itself at 10 PM.
Works with most openersEnergy you can see
See what your heat pump, hot tub or EV charger really costs, and get nudged when a door is left open with the heat on.
Per-plug or whole-homeCheck in on family
A gentle text if there's no movement at Mom's place by 10 AM. No cameras, nothing to wear.
Private, motion-basedAir and smoke season
Track humidity and wildfire smoke, run the bathroom fan or air purifier automatically.
PM2.5 · humidity · CO₂One-tap routines
A bedside "goodnight" button turns everything off and tells you if a door is still open.
Simple for the whole familyPackages
Pick a starting point. Add rooms any time.
Every package includes the Tidepool hub in a case printed here in Sooke, the app on every family phone, and a one-page guide to your home.
Prices in CAD plus GST and PST. Installation included in our service area. Hardwired electrical work is done by our licensed electrician partner and quoted separately.
Add-ons
Add exactly what your house needs
Pick these when you build your package, or add them on a later visit.
How it works
Smarter in an afternoon
Free home check
We spend 30 minutes walking through your home, find the spots that matter most, and give you a fixed price.
We set it up
One afternoon to install, pair and test every sensor, set up the app on your phones, and show you how it all works.
We look after it
Optional support keeps everything updated and backed up. You get a real person in Sooke when you need help.
Why Tidepool
Like a tidepool: small, self-contained, and full of life.
Your system lives in your house, not in someone else's cloud. It keeps running through internet outages and nobody sells your data.
- Local and private
- Automations run on the hub in your home. Remote access is optional and fully under your control.
- No lock-in
- Built on open, widely supported standards. Devices from many brands work together, and you own everything.
- Tested devices only
- We only install sensors we've run in our own home for months, so batteries last and alerts arrive.
- Made for the South Island
- Storm outages, wells, crawlspaces and smoke season are built into our standard setups.
Support plans
Optional, cancel any time
Your system works without a plan. A plan means we keep it updated, backed up and fixed for you.
What customers say
Homes around the West Shore
FAQ
Questions people ask us
Something not covered here? Ask us and we'll answer, usually the same day.
Acronym dictionary
Smart home words, in plain English
The terms you'll see on boxes, in the app and in our quotes.
No matching terms. Ask us and we'll add it.
Get started
Book a free home check
Tell us a little about your place and we'll get back to you within one business day.
Further afield? Our Hub only package ships anywhere in Canada.
Your account
Orders and support
Help
How can we help?
Open a ticket and a real person in Sooke will reply, usually the same day. Plus plan members get priority.